Free US Shipping | Every box factory-sealed

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Contact information

Thank you for shopping with UltraPulls!

Our customer support team is here to assist you with product questions, order updates, shipping information, returns, refunds, and general inquiries.

Get in Touch

Store Name: UltraPulls

Website: https://ultrapulls.shop

Email: support@ultrapulls.shop

Phone: +1 626-675-9904

Address: 760 Highland Pl, San Dimas, CA 91773, United States

Customer Support Hours

Monday–Friday: 9:00 AM–5:00 PM (GMT)

Saturday–Sunday: Closed

Messages received outside our regular business hours will be reviewed on the next business day.

Order Support

For assistance with an existing order, please provide your order number and the email address used during checkout.

Our team can help with:

Order confirmations and status updates.
Shipping and tracking inquiries.
Product availability and authenticity questions.
Return and refund requests.
Damaged, missing, or incorrect products.
Payment and checkout assistance.

Returns and Refunds

We offer a 30-day return window for eligible products and process approved refunds within 10 days.

Please contact our support team before returning any merchandise so we can provide the correct instructions.

We're Here to Help

At UltraPulls, we value every collector and customer. Our goal is to provide helpful communication, dependable service, and a positive shopping experience.

UltraPulls — Collect with Confidence.

Factory sealed

Authenticity guarantee

What you order is what you open

Every box and bundle ships factory-sealed and unsearched — no resealed or repacked product.
Every order is checked and hand-packed from our own warehouse before it ships.
If anything arrives damaged or faulty, send us photos and we'll arrange a replacement or full refund at no extra cost.

Read our full quality guarantee

30-day returns

Free express shipping

Secure payments

24/7 customer support

4.9 / 5.0 (1,847 Reviews)

UltraPulls review photo

Tyler M.

Verified

Ordered the Build & Battle Stadium plus a few Scarlet & Violet blister packs and everything showed up exactly as pictured. Sealed, legit, no issues whatsoever. UltraPulls is one of the few places I actually trust for Pokemon products — you can tell they take quality control seriously. Will 100% be back for more pulls!

UltraPulls review photo

Jordan K.

Verified

I placed a bulk order and was genuinely impressed by how fast everything shipped. All three boxes arrived via USPS Ground Advantage in perfect condition — no dents, no damage, everything sealed tight. You can tell UltraPulls actually packs their orders with care. Been ordering from sketchy sites for years and this is a completely different experience. These guys are legit.

UltraPulls review photo

Chris V.

Verified

Picked up a PSA graded Mega Gengar EX from UltraPulls and I couldn't be more satisfied. The card arrived in its slab, no scratches on the case, wrapped perfectly. As a collector this stuff matters a lot to me and these guys handled it like pros. The card is exactly as described — authentic, beautiful condition. Already have my next order ready.

UltraPulls review photo

Aiden R.

Verified

Grabbed two Mega Evolution Phantasmal Flames Booster Bundles and both arrived factory sealed in mint condition. I was nervous because this set has been hard to find and a lot of sites sell resealed packs. These were 100% legit — you could tell immediately by the feel and the factory wrap. UltraPulls is now my go-to for new Pokemon releases. Solid shop!

UltraPulls review photo

Samantha G.

Verified

I got the Pokemon Day 2026 special box for my son and he absolutely lost it when he opened it. Everything inside was genuine — we've been burned before by fakes on other sites so I was cautious but UltraPulls delivered the real deal. Packaging was perfect, arrived super fast. This is the only place I'm buying Pokemon products from now on.

Marcus L.

Verified

I've ordered from probably 10 different online Pokemon card shops and UltraPulls is hands down the most trustworthy. Every single pack I've received has been factory sealed, authentic, no signs of searching or tampering. Their shipping is fast too — ordered on a Monday and had it by Wednesday. Finally a shop that actually cares about the hobby.

Brianna T.

Verified

My boyfriend is a huge Pokemon collector and I got him a surprise order from UltraPulls. He was honestly shocked at how legit everything was — said the packs felt exactly right and none of the seals were broken or resealed. He's been collecting for 15 years so he knows what fake looks like. UltraPulls passed the test with flying colors. Thank you!

Devon P.

Verified

I sell sports cards on the side and needed a reliable source for sealed product. UltraPulls has been that source. Their pricing is fair, everything is authentic and they ship fast. I've placed maybe 8 orders now and not once have I had an issue. Customer service also responded same day when I had a question. Really solid business overall.

Noah F.

Verified

First time buying from UltraPulls and I was a little skeptical — there are so many scam sites in the Pokemon card space right now. But everything about this experience was legit. The site is clean, checkout was smooth, tracking updated fast and the cards arrived in perfect condition. Got a great pull too which never hurts lol. Definitely coming back.

Kayla H.

Verified

Got some sports cards from UltraPulls alongside my Pokemon order and honestly both were impressive. Everything was authentic, individually sleeved where needed and packaged really carefully. The sports card market is full of fakes so I was extra cautious but UltraPulls checks out — real product, real fast shipping, real good prices. Love this store.

Ethan W.

Verified

UltraPulls is the real deal. I was skeptical at first because the prices were actually good but everything I received was 100% authentic sealed product. No funny business, no resealed packs — just clean legit product shipped quickly. My order tracking updated within hours and the box showed up in perfect shape. This is now my main shop for cards.

Jasmine C.

Verified

Honestly refreshing to find a card shop that actually delivers what they promise. Ordered two booster bundles and a single graded card — all arrived on time, all 100% authentic. The graded card came wrapped in bubble wrap inside a rigid mailer so it was completely protected. You can tell UltraPulls actually gives a damn about their customers. Five stars, no question.