Privacy policy

Last Updated: October 14, 2026

At UltraPulls, we respect your privacy and are committed to protecting personal information collected through our website, https://ultrapulls.shop.

This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit our website, make a purchase, or contact us.

1. Information We Collect

Depending on how you interact with our website, we may collect:

  • Name and contact information.

  • Email address and telephone number.

  • Billing and shipping addresses.

  • Order details and purchase history.

  • Payment transaction information.

  • Device information, IP address, and browser details.

  • Website usage and interaction data.

  • Customer support communications.

Payment card information is generally processed by our authorized payment service providers rather than stored directly by UltraPulls.

2. How We Use Your Information

We use personal information to:

  • Process and fulfill customer orders.

  • Arrange shipping and provide tracking information.

  • Communicate order updates.

  • Handle refunds, returns, and customer inquiries.

  • Detect and prevent fraud.

  • Maintain website functionality and security.

  • Improve our products and customer experience.

  • Send marketing communications where permitted.

3. Sharing Personal Information

We may share necessary information with service providers that help operate our business, including:

  • Shopify and other ecommerce technology providers.

  • Payment processors.

  • Shipping and logistics providers.

  • Customer support service providers.

  • Analytics and marketing providers, where applicable.

  • Government authorities when legally required.

We do not sell personal information for money. Certain advertising or analytics practices may qualify as a sale or sharing under applicable privacy laws, and customers may have rights to opt out.

4. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to support shopping cart functionality, maintain sessions, analyze website performance, and improve the shopping experience.

Where required by law, we will request consent for non-essential cookies and provide applicable privacy choices.

You can also manage cookies through your browser settings.

5. Data Security

We use reasonable administrative, technical, and organizational safeguards to help protect personal information.

However, no method of internet transmission or electronic storage can guarantee absolute security.

6. Data Retention

We retain personal information for as long as reasonably necessary to fulfill orders, provide customer support, maintain business records, meet legal obligations, and resolve disputes.

Retention periods depend on the information and its purpose.

7. Your Privacy Rights

Depending on your location and applicable law, you may have the right to:

  • Request access to your personal information.

  • Request correction of inaccurate information.

  • Request deletion of eligible information.

  • Opt out of certain marketing communications.

  • Request information about how personal data is used or disclosed.

  • Opt out of certain targeted advertising or data sharing practices.

To submit a privacy request, contact support@ultrapulls.shop.

We may need to verify your identity before completing a request.

8. Children's Privacy

Our website is intended for general audiences and is not designed to knowingly collect personal information from children under 13.

If we become aware that personal information has been collected from a child in violation of applicable law, we will take appropriate steps to delete it.

9. Third-Party Websites

Our website may contain links to third-party services. We are not responsible for their independent privacy practices.

We encourage customers to review the privacy policies of any external websites they visit.

10. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our operations, technology, or legal requirements.

The updated version will be published on our website with a revised effective date.

11. Contact Information

For questions about this Privacy Policy or your personal information, contact:

UltraPulls

Email: support@ultrapulls.shop

Phone: +1 626-675-9904

Address: 760 Highland Pl, San Dimas, CA 91773, USA